Data Protection

Bajliv's Privacy Policy — Your Data Is Safe

Your privacy is our highest priority at Bajliv. On this page, learn what data we collect, why we collect it, and how we keep it secure.

Last updated: January 1, 2026
Language: English
GDPR Compliance
Key Highlights at a Glance
All your data is secured with SSL encryption
Data is never sold to third parties
Data used solely to improve our services
Right to Access, Correct & Delete Your Data
You are in control of your cookie consent
For any questions, contact our support team directly
How We Protect Your Information

The core pillars of Bajliv's Privacy Policy — your data is protected at every step

SSL Encryption Protection

Every transaction and piece of personal information on Bajliv is protected with 256-bit SSL encryption. Your password is never stored in plain text — only an encrypted hash is kept.

No Sale of Data

Bajliv does not sell your personal data to advertisers or third parties. Your information will not be shared anywhere outside of legal obligations — that is our commitment.

You're in Control

You have full rights to view, edit, or delete your own data. You can manage your data at any time through your account settings or by contacting support.

Transparent Cookie Policy

Bajliv only uses necessary cookies. Your consent is obtained for analytical cookies, and you can update your cookie preferences at any time.

Secure Data Storage

All user data is stored on secure servers. Regular security audits and penetration testing are conducted. Data backup systems remain active at all times.

Data Breach Notification

In the event of a data breach, we will notify affected users within 72 hours. Transparency is a core part of our Privacy Policy.

Section 01
Introduction & Overview

Bajliv (bajliv.bet) is a trusted online Sports Betting and gaming platform for users in Bangladesh. This Privacy Policy ("Policy") explains what personal information we collect, how we use it, and the measures we take to protect your privacy.

By using Bajliv's website, mobile app, or any of our services, you are considered to have agreed to this Privacy Policy. If you disagree with any part of this policy, please stop using our services and contact our support team.

This policy has been developed in line with international data protection standards. We believe transparency is the foundation of trust — which is why this policy is written in plain, easy-to-understand language so every user can follow it.

Please Note: This Privacy Policy governs Bajliv's Terms & Conditions should be read together. Both documents together form the complete guide to your account and data.
Section 02
What Information We Collect

Bajliv only collects the data that's strictly necessary. Here's a breakdown of what we collect:

Data Type Example When Collected
Identity Information Full name, date of birth, NID number During registration & KYC
Contact Information Mobile number, email address At Registration
Financial Information Mobile Pay/Nagad number, transaction history On Deposits & Withdrawals
Usage Data Login timestamps, betting history, game logs By using the platform
Device Information IP address, browser type, OS Automatically
Location Data Country & city (approximate) Automatically from IP

We never store your full payment card number or bank account details. All payment processing is handled directly through secure payment gateways.

Section 03
Purpose of Data Use

Bajliv uses the data it collects solely for specific, legitimate purposes. We never use your information unnecessarily.

  • Account management: Registration, login, and identity verification.
  • Payment Processing: Processing deposits and withdrawals.
  • Customer Support: To resolve your issues and provide support.
  • Fraud Prevention: Detecting and preventing suspicious activity.
  • Legal compliance: Meeting regulatory requirements.
  • Service Improvement: Analytics to help us improve the platform.
  • Contact: Sending important updates and security alerts.
  • Responsible Gaming: Monitoring for unusual betting patterns.
You can opt out of marketing emails and SMS at any time. Update your preferences in account settings or email us at support@bajliv.bet.
Section 04
Data Storage & Retention

How long your data is retained depends on the type of information and applicable legal requirements.

  • Account Information: For the duration your account is active and for 5 years after closure.
  • Financial Transaction Records: 7 years, as required by legal obligations.
  • Customer support contact: 2 years after resolution.
  • Cookie data: Session cookies — deleted when the browser is closed; persistent cookies — up to 1 year.
  • Security Logs: 90 days.

After the retention period expires, your data is automatically deleted or anonymized. You may also request deletion before that period ends, though some data may need to be retained due to legal obligations.

Section 05
Sharing Data with Third Parties

Bajliv does not sell your personal data to advertisers or marketing companies. However, limited data may be shared with trusted third parties as needed to operate our services:

  • Payment Providers: Mobile Pay, Nagad, Rocket — for payment processing.
  • Identity verification services: To complete KYC.
  • Cloud Service Provider: For secure data storage.
  • Law enforcement agencies: When required by a valid legal order.
Third-Party Agreements

We have strict data processing agreements in place with all third parties. They may only use your data for specified purposes and are required to comply with our privacy standards.

In the event of a business merger or acquisition, user data may be transferred, but equivalent protections under this policy will be maintained and users will be notified in advance.

Section 06
Cookies & Tracking Technologies

Bajliv uses cookies and similar technologies to enhance your browsing experience. We use three types of cookies:

  • Essential Cookies: For login sessions and site security — the site cannot function without these.
  • Functional cookies: Remembers your preferences and language settings.
  • Analytics Cookies: Helps us understand how the site is being used.

You can block or delete cookies at any time through your browser settings. Please note that disabling certain cookies may limit some features of the site.

Section 07
Your Rights

As a Bajliv user, you have the following rights over your personal data:

AccessThe right to know what personal data we hold about you.
CorrectionThe right to correct inaccurate or incomplete information.
DeletionThe right to request deletion of your data under certain circumstances.
Processing RestrictedThe right to restrict how your data is used for specific purposes.
Data PortabilityThe right to download a copy of your data.
Right to ObjectThe right to object to certain types of data processing.

To exercise these rights, email us at support@bajliv.bet. We will respond within 30 days, or within 72 hours for urgent matters.

Section 08
Children's Privacy

Bajliv's services are intended for individuals aged 18 and above. We do not knowingly collect data from minors.

Age verification is carried out at registration. If we become aware that data has been collected from a minor, the account will be closed immediately and all associated data will be deleted.

If you become aware of a minor using Bajliv, please contact us at support@bajliv.bet.
Section 09
Security Measures

Bajliv uses industry-standard security measures to protect your data. Our security practices include:

  • 256-bit SSL/TLS Encryption: All communications are encrypted.
  • Two-Factor Authentication (2FA): An extra layer of security for your account.
  • Firewall & DDoS protection: Protection against cyberattacks.
  • Regular Security Audits: By third-party security experts.
  • Staff training: Only authorized personnel have access to your data.
  • Data Masking: Sensitive data is not visible in logs.

Please note that no method of transmission over the internet is 100% secure. While we are committed to the highest level of protection, we will act swiftly and notify you in the event of any breach.

Section 10
Policy Updates

Bajliv may update this Privacy Policy as needed. When changes are made, we take the following steps:

  • For significant changes, advance notice will be sent to your registered email address.
  • The "Last Updated" date at the top of the page will be changed.
  • Before significant changes take effect 7 Days You will be notified in advance.
  • Minor edits and spelling corrections may be made without prior notice.

Continued use of Bajliv after any changes takes effect will be considered your acceptance of the updated policy. If you do not agree to the new policy, please contact support to close your account.

Section 11
Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch. Our Data Protection Team is always ready to help.

Contact Methods

Email: support@bajliv.bet | Live Chat: Available 24/7 | Response Time: typically within 24 hours, or within 4 hours for urgent matters.

Once we receive your complaint, we will first send a confirmation email. A resolution will then be provided within 30 business days. If you are not satisfied with our resolution, you have the right to escalate the matter to the relevant regulatory authority.

For more details, visit our FAQ Page View or Responsible Gaming page for more privacy-related information.

Your information is secure — get started with complete peace of mind

Your information is secured under Bajliv's strict Privacy Policy. Register today and enjoy safe betting.

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